Trash Guidelines
A few simple rules keep your community clean and your pickups running smoothly.
Follow these nine simple rules so we can keep your community clean, safe, and beautiful — and keep service running on time.
Make sure all trash bags are tightly tied to prevent spills or leaks during pickup.
Keep all trash properly bagged with no loose items. Securely bagged waste protects our staff and keeps service clean and efficient for everyone.
These items must be double-bagged to contain odor and avoid hazardous exposure.
Needles, broken glass, or sharp metal must be disposed of safely outside the valet system.
Make sure bags do not contain liquids and do not exceed 30 pounds.
Set trash at your doorstep or the designated area as outlined by your property.
Separate recyclables as directed by your property; bags with mixed contents may not be collected.
Liquids can leak, stain sidewalks and breezeways, and create hazards for our staff and property.
These materials are not allowed and pose serious health and safety risks.
Following these simple rules helps protect the health and safety of our team. Every night, our employees handle hundreds of bags, and improperly disposed waste — especially liquids, sharp objects, or biohazards — can cause real harm. Leaking bags, in particular, can permanently stain walkways and create slip hazards for both residents and staff.
By ensuring your trash is bagged properly, placed out on time, and free of dangerous materials, you help us keep your community clean, safe, and beautiful. It also allows us to complete routes efficiently and provide consistent, on-time service to everyone.
We sincerely appreciate your cooperation and look forward to serving your community with excellence. If you have any concerns or special requests, please submit a quick request through the resident app.