Please ensure all trash bags are tightly tied to prevent spills or leaks during pickup.
Please ensure all trash is properly bagged and that no loose items are left in the container. While our NiteHawk team may occasionally remove small loose items at their discretion, we strongly encourage all waste to be securely bagged. This helps protect the health and safety of our staff and ensures cleaner, more efficient service for everyone in your community.
These items must be double-bagged to contain odor and avoid hazardous exposure.
Needles, broken glass, or sharp metal must be disposed of safely outside the valet system.
Ensure your bags do not contain liquids and do not exceed 30 pounds.
Trash must be placed at your doorstep or designated area as outlined by your property.
Please separate recyclables as directed by your property; bags with mixed contents may not be collected.
Liquids can leak and cause stains or damage to apartment sidewalks and breezeways and be hazardous to our staff and company property.
These materials are not allowed and pose serious health and safety risks.
Following these simple rules helps protect the health and safety of our team. Every night, our employees handle hundreds of bags, and improperly disposed waste — especially liquids, sharp objects, or biohazards — can cause real harm. Leaking bags, in particular, can permanently stain walkways and create slip hazards for both residents and staff.
By ensuring your trash is bagged properly, placed out on time, and free of dangerous materials, you help us keep your community clean, safe, and beautiful. It also allows us to complete routes efficiently and provide consistent, on-time service to everyone.
We sincerely appreciate your cooperation and look forward to serving your community with excellence. If you have any concerns or special requests, please don’t hesitate to submit a quick request through our resident portal.